Shipping policy
At The Happy Hoodie Company, we strive to ensure that your order arrives safely and in a timely manner. To achieve this, we have partnered with Royal Mail, a trusted and reliable shipping service provider.
Processing Time: Please allow 7-10 business days for us to process and prepare your order for shipment. We take great care in ensuring that each hoodie is carefully hand printed, inspected and packaged before it is dispatched.
Shipping Options and Rates: We currently offer first class tracked shipping through Royal Mail.
Shipping costs are
- £4.50 for orders under £65
- FREE shipping for orders over £65
Estimated Delivery Time: The estimated delivery time for standard shipping within the United Kingdom is 1-2 business days. Please note that these are estimated delivery times provided by Royal Mail and may vary depending on the specific destination and any unforeseen circumstances.
Order Tracking: For added convenience, we provide order tracking for all shipments. Once your order is dispatched, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package on the Royal Mail website.
International Shipping: At this time, we only offer shipping within the United Kingdom. We apologise for any inconvenience caused and hope to expand our shipping options to international destinations in the future.
Shipping Address: Please ensure that you provide an accurate and complete shipping address during the checkout process. We cannot be held responsible for any delays or delivery issues resulting from incorrect or incomplete address details.
We aim to provide exceptional customer service, so if you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our support team. We will be more than happy to assist you.
Thank you for choosing The Happy Hoodie Company. We appreciate your support and hope you enjoy your cozy hoodies!